Please make your order with these steps:
- Add products to cart, then take a screenshot of your cart.
- Email the screenshot to email@example.com or send it to our Whatsapp 081270204226.
- Our team will get back to you at the next business day with the total price including shipping and packaging fee.
- Make your payment via Paypal to: firstname.lastname@example.org (you do not need an account, simply pay with credit card). Email us the proof of completed payment transfer (screenshot or photo).
- We will ship the package to you after payment is confirmed.
- In order to have the products delivered safely to your country, we pack all international orders with double/triple bubble wrap and fillers. Hence there will be an additional packaging fee of Rp.8,000/kg that will be quoted to you.
- When we ship overseas, we are always charged by our couriers in package dimension instead of true product weight, due to the extra fillers that we have to use to ensure safe arrival of your order. You can expect the final calculated weight to be double to triple of the original product weight. Our team will calculate this for you.
- For international orders, we accept payment by Paypal only. All Paypal fee must be borne by the customer - the average fee being 4.4% + USD 0.50. Our Paypal account is email@example.com.
- We have had no problems shipping to Singapore and Hong Kong. If you are from another country, please find out beforehand if the products you want to order can pass through the customs. We are not responsible for any withheld products or any additional customs taxes.
- Return and exchange policies remain the same for international orders - please read this page and be informed on the procedures.